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Publication: 2021-10-26 00:00:00
Canada CanadaBuys

Remote login- Client Relationship Management Tool (Helpdesk) (153133)

Process Number PW-21-00972450

Dates:


Publication date:

2021-10-26 00:00:00

Amendment date:

None

Date closing:

2021/11/02 14:00 Eastern Daylight Time (EDT)

Details:


Region of delivery:

Canada

End user entity:

Citizenship and Immigration Canada

Procurement entity:

Citizenship and Immigration Canada

Region of opportunity:

Unspecified

Tendering procedure:

Open

Reference number:

PW-21-00972450

Solicitation number:

153133

Description:


Description:

This is a continuation of RFP 153133 in time only, due to lapse in processing the RFP closed prematurely and will now be amended to have a new bid closing date of November 02, 2021. Client Relationship Management Tool (Helpdesk). This software as a service tool will allow for users to sign on and access communications from clients via various social media channels, Facebook, Instagram and Youtube. The platform must be hosted by the vendor, allow for amalgamation of existing social media channels and allow for simultaneous users being signed into the vendors platform.

Contact information:


Contact name:

Johnson, Matthew

Contact email:

matthew.johnson@cic.gc.ca

Contact phone:

873-408-0512

Contact address:

70 Cremazie Gatineau QC K1A 1L1 CA

Contact Fax:

Solicitation Documents:


File Amendment Number Language Date added
rfp_153133_final.pdf 000 English 2021-10-26
rfp_153133_fr.pdf 000 French 2021-10-26